Smyths Contact Number: 020 3328 5038

‬‬‬‬Call Smyths on the toy store’s UK customer service telephone number 020 3328 5038 to contact a representative with enquiries about the products sold on the high street or online before asking how to return an unwanted item.‬‬‬


About Smyths

Smyths Superstore is a children’s retailer that sells toys and games in their popular online store and through over 100 high street branches across the United Kingdom. Customers have a choice between thousands of popular brands of toys from Lego to even video games and stuffed animals. The store stocks the latest range of dolls, action figures and even collectible card games making it the perfect venue to buy a birthday gift for your child.


Symths Customer Services – 020 3328 5038

Contact a representative from Smyths by calling the store’s customer service telephone number 020 3328 5038 so that you can discuss how to buy a toy online. For instance, you can enquire about the prices of the latest range of toy products before asking about any ongoing sales and deals that haven’t been advertised in your Smyths nearest store. You may even want to buy an item over the phone or discuss the retailer’s click and collect service so that you can order a toy online before picking it up in store. If you would like to make a purchase but the Symths website lists an item as unavailable then the customer service advisor will be able to tell you when it will be back in stock.

You can also enquire about the delivery costs and times so that you can be sure that a product arrives before a special event such as a child’s birthday. Similarly, you can make a preorder over the phone so that a new product or video game will arrive at your home address on its release day.


Call Costs and Opening Hours

Smyths runs a 02 contact number that will charge callers the same standard per-minute rate as any other local call made from a UK mobile or landline telephone. However, you may be able to contact the toy superstore for free if you are using any inclusive free minutes that have been offered by your service provider as part of a monthly tariff deal. The store’s customer service helpline is available to be contacted during the working week as it only operates during the opening hours of 9am-5.30pm Monday to Friday.


Complaints Helpline – 0203 764 0823

Call Smyths on their UK customer complaints telephone number 0203 764 0823 to register a grievance if you are unhappy with the services provided by the toy store or with the conduct of a specific member of staff. If you are unhappy with a recent Smyths purchase then you also discuss the company’s returns policy before you claim for a full cash refund.


Symths Contact Numbers – at a glance

Smyths Department UK Contact Number Opening Hours
Customer Services 020 3328 5038 9am-5.30pm Monday to Friday
Customer Feedback and Complaints 0203 764 0823 9am-5.30pm Monday to Friday


Smyths Toys Customer Service Address

If you have been unable to solve your issue over the phone then you can write to the Smyths Toys Superstore customer care team on the following UK postal address: Smyths Toys UK, 65 Carter Lane, London, EC4V 5HF, United Kingdom.